Care Connect is the support staff mobile application that allows direct care providers the ability to stay connected while on the go. We know that client care does not always happen while you are in front of your computer, and care providers can stay connected even when out of the office. When clients have issues, minutes matter and intervening could mean the difference in a person deescalating or having and emergency. Care Connect allows instant access for providers text, make audio calls, or video calls over a secure platform to support clients when they need it. Care Connect pairs with the client facing mobile application that organizations license to provide turnkey support from ShareTek.